A question of authority
The use of shadow AI by CEOs and other C-suite executives can create major problems for CIOs, CISOs, and other IT executives because they may not have the authority to put the kibosh on it. It also presents a challenge for IT leaders to provide the AI tools that employees and executives want to use. When executives use shadow AI, CIOs are in a difficult position, because governance only works when it’s modeled from the top, says Andy Nolan, VP of technology at TrustedTech. “If senior leaders byp