Synthèse
Today, Microsoft provides the telecom delivery behind SMS and voice authentication natively within Entra ID. As part of this transition, we’ll step back from providing that native telecom delivery to encourage phishing-resistant methods as the standard for everyone. For most organizations, the recommended path is simple: move users to passkeys at no additional cost. If you have a regulatory, technical, or business requirement to keep SMS or voice, you’ll be able to select, configure, and manage
Today, Microsoft provides the telecom delivery behind SMS and voice authentication natively within Entra ID. As part of this transition, we’ll step back from providing that native telecom delivery to encourage phishing-resistant methods as the standard for everyone. For most organizations, the recommended path is simple: move users to passkeys at no additional cost. If you have a regulatory, technical, or business requirement to keep SMS or voice, you’ll be able to select, configure, and manage a third-party telecom provider through the Microsoft Security Store—a partner marketplace where you can contract directly with supported carriers. On September 18, 2026, we’ll share information on supported providers, deployment guidance, and technical documentation with pricing and commercial terms available through the Microsoft Security Store.